How To Build Resiliency With Better Computer Security Services

Over the last two years, businesses across the United States have been challenged by a variety of issues. Many companies have refined their working models, opting for a flexible hybrid model or switching to a fully remote workforce. Others have struggled through cybersecurity challenges that have cost them valuable time and money to remediate.

One of the best ways to protect your company from these ongoing computer security challenges is to improve the overall resiliency of your IT services. This can help you go from feeling insecure and worried about the safety of your network and technology to feeling confident that your IT support and setup can handle any challenge.

Why Focus on Resiliency?

There are many reasons why resiliency should be a top organizational priority.

Cyberattacks are on the rise, and even small and medium-sized businesses that were never a target before are falling victim to both private and state-sponsored cybercriminals. From 2020 to 2021, incidents of cybercrime increased by 31%.

One of the most common weapons in the cybercriminal’s arsenal is ransomware. Businesses that are not resilient or that lack IT support are highly vulnerable to these threats that block access to your server or data until a ransom is paid.

Without a robust response, companies will quickly lose working hours as they struggle to get their system back online. This lost productivity isn’t the only cost. Remediation efforts, ransom payments, and even legal settlements add up at frightening speed. Estimates currently put the cost for a single ransomware event at $4.62 million – not including the ransom itself.

The Best Computer Security and IT Services To Help Build Resiliency

One of the best ways to protect your organization from ransomware, phishing, and other security threats is to build resiliency in the areas of IT services and computer security. In the beginning, we always recommend starting with a free disaster recovery and backup audit conducted by our experts.

Once you have a better sense of your current capacity, it will be easier to know which IT services are most critical for your needs. Here are some of the most beneficial options available.

Disaster recovery planning

No one wants to go through a natural disaster, cybersecurity incident, or even a technology glitch. Still, it’s much easier to plan for the future when you know you have a thorough and accurate disaster recovery plan.

To ensure accuracy, it’s best to revisit these plans regularly, especially if your organization is going through a period of change or growth. These plans should also be tested frequently to ensure they can perform when required.

Problem management

If your organization does not practice good problem management, it’s challenging to learn from past experiences and implement better practices in the future. Instead of simply asking why the incident occurred, great problem management teams know how to probe deeper, dig into the contributing causes behind the error, and understand the underlying reasons for every episode.

Developing problem management workflows and implementing them throughout your IT department is a critical way to build resiliency and ensure that your organization can grow when faced with challenges.

Leveraging your data

Another great way to ensure your organization is set up for growth is to develop more sophisticated ways to leverage data.

Instead of siloing data into individual departments, your IT team can help develop processes for analyzing and learning from this information. By collecting and aggregating existing data, it’s easy to identify pertinent patterns that can help inform better business practices.

Learn About the 4 Levels of Compass Computing Group Support

One of the best ways to leverage these IT services to help build resiliency is to do it through an external IT support service like Compass Computing Group.

We’ve developed 4 service levels that can support any organization and evolve with them as they grow.

1. Foundation IT Support

Our Foundation IT Support offers continual monitoring, support, and threat prevention to help your organization feel more stable. We’re alerted whenever there’s an issue on any of your devices or

network, and you’ll receive regular security updates to give you more confidence as you continue pushing forward to business growth.

2. Advanced IT Support

Our Advanced IT Support package is designed to handle a wide range of your IT needs, including a 24/7 help desk, Office 365 support, and advanced protection from ongoing cyber threats. You’ll also receive assistance through business alignment sessions designed to ensure that IT supports your business priorities.

3. Advance Security Plus IT Support

If you’re looking for enterprise-grade managed IT, our Advance Security Plus IT Support is the best choice for your business. It includes everything featured in the earlier packages, plus hardware and software installation, mobile device management, and a 24/7 security operations center (SOC).

4. Flexible à la Carte IT Support Services

If you aren’t sure what support you need, you can opt for our flexible, à la carte, IT support services. We’ll help you design a package that’s perfect for the needs of your business, with features like:

• Server and PC backups
• Email protection
• Security awareness training
• Email service support

Compass Computing Group Offers Excellent Cybersecurity support to Portland Businesses.

If your IT environment doesn’t feel like it supports the resiliency of your business, it’s time to make a switch. At Compass Computing Group, we offer a variety of IT support service packages designed to help your growing business and ensure confidence in your setup.

Want to hear more about how we can help? Contact us today.