Managed IT Services in Portland

OUR MANAGED IT SERVICES HELP YOU DO IT. BETTER.

Technology processes are changing all the time, and it is harder than ever to keep up. If you’re not seeing the efficiency, productivity and security results you require, you need to make a change.

Your time is valuable.

Let Compass Computing Group Inc. put our expertise to work for you!

With our managed IT services solutions, we take care of the IT security issues that pull you away from your company. We automate and monitor every complex IT process, ensuring you meet the industry and regulatory standards required to protect your business, staff and customers. You will rest easy knowing your infrastructure and networks are up and running when and where you need them, reducing your downtime and increasing your productivity.

As your trusted Managed Services IT Partner,
we will optimize every aspect of your IT, including:

Data Strategy

  • Preemptive oversight of data lifecycles

  • Advanced network administration

  • Comprehensive account management

  • Complete control of IT spend

Data Protection

  • Security policy development and implementation

  •  Data privacy guidance consultation

  • Industry and governmental regulation compliance

  • Employee security awareness training

  • Multifactor authentication

  • Endpoint protection

  • Zero-trust model adoption

Service Desk

  • 24/7 customer service

  • Routine service requests

  • Incident management

  • Service disruption mitigation

IT Infrastructure

  • 24/7 monitoring, maintenance and patching of your IT systems

  • Ensuring connectivity of internet and telecommunications network

  • Maintaining firewall, anti-virus, anti-malware, anti-ransomware and anti-SPAM systems

  • Patch monitoring and management

  • Backup, setup, management and regular testing

Microsoft 365 Services

  • Ensure continuous productivity, data security and compliance

  • Best-in-class collaboration tool management

  • Implementation of security policies and user least-access guidance

  • Simplified billing and service license management

  • Application training and “how to” support

  • Data backup services

Cloud Strategy and Maintenance

  • Cloud migration strategy and deployment

  • Fully managed migration projects (typically zero downtime)

  • Microsoft Azure

  • Continuous maintenance and uptime monitoring

  • ISO 27001 compliance

  • SOC 2: Type 1 compliance

  • PCI:DSS compliance

  • Guidance on data residency and industry regulation compliance

Team Communications

  • Reducing costs and system redundancies

  • Simplifying your tools for better customer experience

  • Connectivity uptime monitoring and maintenance

  • Business VoIP services

IT Support Services

  • Best-in-class response times and customer satisfaction

  • 24/7/365 user support and problem resolution

  • Network infrastructure maintenance

  • Desktop provisioning and peripherals

  • Warranty management

3 Tiers of Managed IT Services Plans

Foundation level includes:

  • 24/7 monitoring and alerts for network, PCs, devices

  • Employee help desk availability via ticket or email

  • Worldwide remote assistance

  • 24/7 virus threat prevention

  • Systems and security updates

Available add-ons:

  • Protection from advanced targeted attacks
  • Company-wide online security awareness training
  • Hardware and software installation

Advanced Security level includes:

  • 24/7 monitoring and alerts for network, PCs, devices

  • Immediate employee help desk assistance via chat or phone

  • Worldwide remote assistance

  • 24/7 virus threat prevention

  • Systems and security updates

  • Microsoft Office 365 and Office applications support

  • Annual IT business alignment and planning session

  • Our exclusive maintenance plan

  • Protection from advanced targeted attacks

Available add-ons:

  • Company-wide online security awareness training
  • Hardware and software installation

Advanced Security Plus level includes:

  • 24/7 monitoring and alerts for network, PCs, devices

  • Immediate employee help desk assistance via chat or phone

  • Worldwide remote assistance

  • 24/7 virus threat prevention

  • Systems and security updates

  • Microsoft Office 365 and Office applications support

  • Annual IT business alignment and planning session

  • Our exclusive maintenance plan

  • Protection from advanced targeted attacks

  • Mobile Device Management (MDM)

  • Security policies with regular security reports

  • Vulnerability scanning

  • 24/7 Security Operation Center (SOC)

  • Company-wide online security awareness training

  • Hardware and software installation

Available add-ons:

  • Multifactor authentication

 

What you can expect from managed IT services from Compass Computing Group

Enhanced Productivity

Leverage our preferred vendor status to select, install and integrate the best and most cost-effective productivity tools for your teams, including Microsoft 365 and top rated industry-specific applications.

Intensified IT Security

We’ll help you to adopt proactive policies, processes and strategies to protect your data, network and employees. We continually monitor your environment for threats and provide ongoing user awareness education.

Cloud Expertise

We are experts in migrating and maintaining cloud environments that give you the scalability, flexibility and cost efficiency you need to grow your business.

Privacy & Compliance Support

Our team of regulatory IT compliance experts will integrate industry and government regulations and privacy laws into every use of your data.

Access to IT Skills

As Portland’s trusted IT support partner, we offer as-needed access to our team of IT specialists who would otherwise be too expensive to hire. We can assist with things like cloud migration, systems integration and cybersecurity.

Reduce Your IT Expenditures

Compass Computing Group can lower your overall IT budget spend through reduced full-time staff, tiered MSP services, predictable monthly fees, downtime reduction and even overall lower CAPEX costs.

Local, Strategic Guidance

Not only do we maintain and secure your data and IT environment better than anyone in Portland, we also show you how to expertly leverage the technology you already have to reach overall business goals and objectives.

Best-in-Class Partners

We’ve partnered with the best vendors in the industry – leaders in their niches – with strong track records. This allows us to offer a true best-of-breed bundle that includes:

  • SentinelOne: Enterprise-class anti-virus software that enables 24/7 detection and immediate response, backed by a $1 million warranty
  • Axcient: Provides proven backups, flexible cloud storage and migration whenever necessary
  • Office 365: A full suite of Microsoft productivity and creative tools from the industry leader
  • Proofpoint: Protects your organization from email-based cyberattacks

Always Innovating

We share with you the latest guidance on newer technologies that can help you reach your business objectives. This includes the Internet of Things (IoT), Machine Learning, hybrid cloud computing and APIs.

4 steps to better IT with Compass Computing Group

If you haven’t reviewed the IT infrastructure strategies you’ve developed in the last year, now is the time. When you work with Compass Computing Group, we help you by examining and optimizing your data workflows, identifying the inefficiencies, cost sinkholes and productivity gaps that are holding your business back.

1

Schedule an assessment

2

We customize and execute your solution

3

You focus on running your business

4

You reach your goals through better, more efficient, IT